Please find hereunder the terms and sale conditions applying to our website atelierbologna.it

By placing your online order you automatically accept the hereunder listed terms and conditions and is understood as a contract between seller (Atelier Bologna) and buyer (must be of age) referred to the products included in the online catalog of our website.

Purchases made through atelierbologna.it – although not expressly provided by the following purchase conditions – are ruled by the EU Directive 2011/83 (consumers’rights for online purchases)

Sale, delivery and invoicing are made by
Atelier di Cristiana A. Cagimanolis
Via del Porto, 10, 40122 Bologna
P.IVA IT03803791205

Prices (VAT included) are indicated next to each product in the online catalog.

Buyer is kindly requested to supply his complete and exact data (name, address, Country, etc.).

Uncomplete or not exact data will not enable the seller to execute the order and will be deleted. The buyer will be dulyinformed by email.

Payments
The order is completed and accepted by Atelier Bologna only through the following payment methods

  • payment by Paypal with Credit Card or by Paypal account
  • payment by Credit Card on Nexi Payments SpA platform
  • payment by bank transfer
  • payment by Klarna in 3 installments

Delivery by GLS express system:

  • Delivery costs referred to Austria, Germany, Belgium, Luxenbourg – € 12
  • Delivery costs referred to Slovenia – € 16
  • Delivery costs referred to France (Corsica excluded), Croazia –18
  • Delivery costs referred to Spain (Island excluded), Poland, Hungary, Czech republic –20
  • Delivery costs referred to Portugal (Island excluded), Romania24
  • Delivery costs referred to Slovakia – € 30
  • Delivery costs referred to Greece (Island excluded) – € 45

Any order received on Saturdays and on Sundays will be fulfilled on the following Monday ; any order received during holidays will be fulfilled the first following working day.

Atelier Bologna should not be held responsible for any damage occurring during transport.

The customer is required to check the integrity of the package the very moment he receives the package itself from the courier and is required to report any anomalies found directly on the transport sheet.

Any problem concerning the integrity, discrepancies or missing items shall have to be communicated by email to atelier@atelierbologna.it within 24 hours of the delivery.

Safety/Privacy

Atelierbologna.it safety standards guarantee, according to EU 2016/679 Regulation, the protection of your private personal data by SSL( Secure Socket Layers), being actually the most advanced and updated existing system.

Right of withdrawal

Online purchases are regulated by EU 2011/83 Directive (consumers’rights).

By this Directive the buyer is allowed to return to Atelierbologna, without any specification, the purchased items within 14 working days of the arrival of goods.

Atelier Bologna will refund the buyer with the paid price of the item/s bought and returned. Delivery costs excluded.

In order to apply for the Right of withdrawal (within 14 calendar days from receipt of the goods)

the buyer has to specify

  • date and order number
  • in case of partial withdrawal: description and quantity of products to be returned

the communication with the above required data have to be sent as follows:

  • by sending an email to atelier@atelierbologna.it
  • by sending a registered letter with return receipt to the following address:

Atelier Bologna – C. Cagimanolis
Via del Porto, 10 – 40122 Bologna
(Italy)

Atelier Bologna will then communicate by email the authorization number that must be included inside tha packege.

The return shall be made within 7 days from receipt of the authorization. Return delivery costs are on customers’ charge.

The buyer can choose the return method. Atelier Bologna anyway will not accept freight collect or cash on delivery.

Once the returned items are received and verified, Atelier Bologna will arrange for the reimbursement of the returned items not later than the following 10 working days.

WARNING

the returned item/s must be in perfect conditions, brand new and re-packed in the original packages.

In case of the disrespect of above conditions, i.e. damaged or broken items, Atelier Bologna shall not proceed to the reimbursement of the returned items.

Applicable law and competent Cre-packed ourt

This contract is ruled by the Italian law

In case of dispute the only competent authority is the Bologna Court.